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Gentle Cleaning

Processing orders quickly is important to us, and something we’re well known for. Mostly I'm able to dispatch all orders placed on the next day or two.However during major sale events or new collection launches, please allow up to 7 working days to receive your shipping confirmation email.

Once your order is processed, you will receive a shipping confirmation email. If you haven't received a shipping confirmation email within 7 business days, please contact us via goldenqueenjewellerystore@gmail.com and I'll be able to assist further.

Deliveries are sent during business hours - Monday to Friday. Orders placed on weekends and public holidays will be processed the next business day.

Avoid Moisture

To maintain the luster of your gold-plated brass jewellery, clean it regularly with a soft, lint-free cloth. Gently wipe away any oils, dirt, or residues accumulated from everyday wear. Avoid abrasive materials that can scratch the delicate gold plating

Chemical-Free Zone

Keep your gold-plated jewellery away from harsh chemicals such as perfumes, cosmetics, hairspray, and cleaning products. These substances can erode the gold plating and lead to discolouration. Put on your jewellery as a final touch, after applying cosmetics and perfumes.

Proper Storage

Store each piece of jewellery separately to prevent scratches and tangling. You can use soft jewellery pouches, individual compartments in a jewellery box, or even resealable plastic bags to keep pieces separated. This also reduces the likelihood of your jewelry getting entangled or damaged

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FAQs

How long does gold plated jewellery last?

With the right care, gold plated jewellery can last one to three years before the plating starts to wear. Keeping it dry and clean helps extend its life.

Can I shower with gold plated jewellery?

It’s best to avoid water, especially hot water and soaps. Remove your pieces before swimming or showering to protect the gold finish.

Is gold plated jewellery real gold?

Yes but only the outer layer. The gold is bonded over another metal. At Golden Queen Jewellery, we use eco brass, which makes our pieces ultra light weight.

Does gold plated jewellery tarnish?

Eventually, yes. Exposure to moisture, sweat, and chemicals can speed this up. Store it properly and clean it gently to prolong its shine.