Gentle Cleaning
Processing orders quickly is important to us, and something we’re well known for. Mostly I'm able to dispatch all orders placed on the next day or two.However during major sale events or new collection launches, please allow up to 7 working days to receive your shipping confirmation email.
Once your order is processed, you will receive a shipping confirmation email. If you haven't received a shipping confirmation email within 7 business days, please contact us via goldenqueenjewellerystore@gmail.com and I'll be able to assist further.
Deliveries are sent during business hours - Monday to Friday. Orders placed on weekends and public holidays will be processed the next business day.
Avoid Moisture
To maintain the luster of your gold-plated brass jewellery, clean it regularly with a soft, lint-free cloth. Gently wipe away any oils, dirt, or residues accumulated from everyday wear. Avoid abrasive materials that can scratch the delicate gold plating
Chemical-Free Zone
Keep your gold-plated jewellery away from harsh chemicals such as perfumes, cosmetics, hairspray, and cleaning products. These substances can erode the gold plating and lead to discolouration. Put on your jewellery as a final touch, after applying cosmetics and perfumes.
Proper Storage
Store each piece of jewellery separately to prevent scratches and tangling. You can use soft jewellery pouches, individual compartments in a jewellery box, or even resealable plastic bags to keep pieces separated. This also reduces the likelihood of your jewelry getting entangled or damaged
